These Terms of Use govern your access to and use of journeymapping.co and all products and tools offered by Journey Mapping Co. ("we," "us," or "our"). By using the site or purchasing a product, you agree to these terms. If you don't agree, please don't use the site.
Journey Mapping Co. sells digital products including diagnostic tools, frameworks, templates, and workbooks delivered via our website. Upon completing a purchase, you receive access to the relevant tool or product page for personal, business use.
Access is granted to the individual purchaser. You may not share, resell, sublicense, or distribute access to any product to third parties. Each purchase is a single-user license.
We reserve the right to revoke access if we determine these terms have been violated.
No Refunds. All sales are final. Because our products are digital and access is granted immediately upon purchase, we do not offer refunds under any circumstances. Please read all product descriptions carefully before purchasing. If you have questions about whether a product is right for you, email us before buying.
All content on this site — including frameworks, templates, tools, copy, and methodology — is the intellectual property of Journey Mapping Co. and is protected by copyright law.
Your purchase grants you a personal, non-exclusive, non-transferable license to use the product for your own business. You may not:
You may use the outputs of our tools — your completed diagnostics, your filled-in templates, your audit findings — in your own business without restriction. The frameworks themselves remain ours.
You agree to use this site and its products only for lawful purposes. You may not use the site to:
Our products are educational tools designed to help you identify and address issues in your buyer journey. We make no guarantee that using them will result in any specific business outcome, revenue increase, or conversion improvement.
The site and all products are provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Journey Mapping Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of these terms or your use of the site shall not exceed the amount you paid for the product giving rise to the claim.
These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Georgia.
We may update these terms from time to time. When we do, we'll update the "last updated" date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
Questions about these terms?
Email us at [email protected]. We'll respond within 2 business days.
Journey Mapping Co. is based in Georgia, USA.