Journey Mapping Co. ("we," "us," or "our") operates journeymapping.co. This Privacy Policy explains how we collect, use, and protect information about you when you visit our site or purchase our products. We take your privacy seriously and collect only what we need to operate the business.
By using our site, you agree to the practices described in this policy. If you don't agree, please don't use the site.
Email address. When you sign up for the Journey Leak Finder or purchase a product, we collect your email address. We use it to send you the tool, deliver your purchase, and send follow-up emails related to your purchase or opt-in. We do not sell your email address.
Payment information. Payments are processed by Stripe. We do not collect or store your credit card number, billing address, or other payment details. Stripe processes and stores this information according to their own privacy policy, which you can read at stripe.com/privacy.
Access cookies. When you purchase a product, we set a secure cookie on your browser to confirm your access to that product's tool page. This cookie does not track you across other sites. It expires after one year.
Usage data. We use Cloudflare to host our site. Cloudflare collects basic, anonymized usage data — page views, traffic sources, general geographic region — as part of their service. We do not use Google Analytics or any other third-party tracking tools. We do not use advertising pixels or retargeting.
We use the information we collect to:
We do not use your information for advertising, do not share it with third parties for marketing purposes, and do not sell it.
When you sign up for the Journey Leak Finder or purchase a product, you'll receive emails from us. These include product delivery, onboarding sequences, and periodic educational emails related to customer journey mapping.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email. Transactional emails related to a purchase (receipts, access confirmations) cannot be opted out of as they are necessary to deliver your purchase.
We use Kit (formerly ConvertKit) to manage our email list. Your email address is stored on Kit's servers. You can read their privacy policy at kit.com/privacy-policy.
We retain your email address and purchase history for as long as your account is active or as needed to provide services. If you request deletion of your data, we will remove your information from our email list and internal records within 30 days, except where we are required to retain it for legal or tax purposes.
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain uses of your information.
To exercise any of these rights, email us at the address below. We will respond within 30 days.
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). We honor these rights regardless of where you are located.
We use the following third-party services to operate the business. Each has its own privacy policy governing how they handle data:
We do not use Facebook Pixel, Google Ads tracking, or any advertising or retargeting technology.
Our site and products are intended for adults operating businesses. We do not knowingly collect information from anyone under the age of 13. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
We may update this policy from time to time. When we do, we'll update the "last updated" date at the top of this page. If the changes are significant, we'll notify subscribers by email. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Questions about this policy?
Email us at [email protected]. We'll respond within 2 business days.
Journey Mapping Co. is based in Georgia, USA.